Almost no one had heard of social media a decade ago, but today websites such as Facebook, Twitter, and LinkedIn have more than 1 billion users and account for almost 25 percent of Internet use. Practically overnight, social media seems indispensable to our lives鈥攆rom friendship and dating to news and business.
What makes social media so different from traditional media? Answering that question is the key to making social media work for any business, argues Miko?aj Piskorski, one of the world’s leading experts on the business of social media. In A Social Strategy, he provides the most convincing answer yet, one backed by original research, data, and case studies from companies such as Nike and American Express.
Drawing on his analysis of proprietary data from social media sites, Piskorski argues that the secret of successful ones is that they allow people to fulfill social needs that either can鈥檛 be met offline or can be met only at much greater cost. This insight provides the key to how companies can leverage social platforms to create a sustainable competitive advantage. Companies need to help people interact with each other before they will promote products to their friends or help companies in other ways. Done right, a company鈥檚 social media should benefit customers and the firm. Piskorski calls this 鈥渁 social strategy,鈥 and he describes how companies such as Yelp and Zynga have done it.
Groundbreaking and important, A Social Strategy provides not only a story- and data-driven explanation for the explosion of social media but also an invaluable, concrete road map for any company that wants to tap the marketing potential of this remarkable phenomenon.
Awards and Recognition
- Winner of the 2015 Gold Medal in Networking, Axiom Business Book Awards
"Piskorski's thought-provoking and well-researched title is ground-breaking and should be required reading for those in business, and business faculty and students."鈥擫ucy Heckman, Library Journal
"For companies that are struggling to measure social media, Piskorski offers a different way of looking at the problem, and his three tests鈥攖he social utility test, the social solution test and the business value test鈥攑rovide a way to check if a project is working."鈥擬aija Palmer, Financial Times
"Whoever thinks using social media successfully (i.e., making money from it) is easy needs to think again. So do people who think it's all one big fad or that creating a successful social media campaign is just blind luck. And that's where Mikolaj Jan Piskorski and his book A Social Strategy: How We Profit from Social Media come in."鈥擟atherine Ramsdell, PopMatters
"A highly informative and insightful analysis of web-based social platforms that should command the attention of sociologists, psychologists and lay readers as well as bottom-line businessmen and women."鈥擥lenn C. Altschuler, Psychology Today
"Thanks to Mikolaj Jan Piskorski and his new book, companies now have a clear strategic framework for figuring out how to tap into their power."鈥擳heodore Kinney, Strategy + Business
"The author's research offers new insights into the reasons for the explosion of social media."鈥Choice
"The beauty of this book is that it is not only informative to scholars, but also applicable for business practitioners."鈥擸ongsheng Wang, International Social Science Review
"Social platforms are here to stay, and companies that successfully leverage these platforms as part of their social strategy are more likely to achieve competitive advantage. Empirical research is needed to establish specific mechanisms behind these processes and their outcomes. Piskorski's book provides a fruitful conceptual foundation for such research."鈥擮lga Khessina, Administrative Science Quarterly
"Piskorski accessed Silicon Valley's storied social media firms and has returned with the keys to the kingdom for understanding what makes 'social web strategies' the real killer app behind social media. Anyone who wants to enhance the user experience must read this book."鈥擝rian Uzzi, Kellogg School of Management, Northwestern University
"A Social Strategy is a remarkable book鈥攑erhaps the first truly comprehensive examination of one of the transformative phenomena of our time: the emergence of the social web. Broad in reach and appeal, it will interest readers who want to think about web-based social platforms in a new light and gain new insights about social media."鈥擳oby Stuart, Haas School of Business, University of California, Berkeley
"Rich in analysis and information, A Social Strategy provides a timely and very insightful view about why some social media platforms succeed and others fail鈥攁nd why some digital marketing strategies do better than others. The book's arguments are supported by an impressive array of quantitative and qualitative evidence and its ideas have the potential to become central to understanding social media."鈥擬artin Gargiulo, INSEAD Asia
No known hazards or warnings
Accessibility Features
-
Inaccessible, or known limited accessibility
-
No known hazards or warnings